Operations
Run Your Business Effortlessly
Simplify your daily tasks and maximize your time with seamless automations, money-saving reminders and real-time data.
Tools:
- Refund Genie
- Inventory Protector
- Alerts
- Follow-Up
- Mobile App
Special Discount by Intelligence Gateway
Coupons:
INTGATEWAY10 (10% off of every month of Helium 10)
INTGATEWAY50 (50% off the first month of Helium 10)
1. Refund Genie
FBA reimbursement process for lost or damaged inventory.
How Refund Genie Streamlines the FBA Reimbursement Process:
- The Amazon seller refund process is incredibly confusing and time-consuming, but Refund Genie makes the process simple and straightforward.
- Receive Fulfillment by Amazon refund estimate totals in seconds that would normally take hours to pull manually.
- The software auto-checks five different reasons for FBA inventory reimbursements.
- View previous reimbursements, plus what current Amazon seller refunds are owed to you.
- Simply copy and paste pre-written messages to send along with your Amazon seller reimbursement requests.
- Amazon creates reports for different marketplaces at the same time.
Create Reports for North American and European Amazon Marketplaces
- United States
- Canada
- Mexico
- Europe
2. Inventory Protector
Product launches open your listings to vulnerabilities. Protect your listings from malicious competitors or coupon stackers who can wipe out your entire inventory.
Set a maximum order quantity for your product. Stay protected against shoppers who can use discount codes to wipe out big chunks of your inventory during promotions.
Some competitors go the extra mile to spy on your inventory levels. Common practice includes adding 999 units of your product into their shopping cart to see if you can meet demand. Limiting the maximum purchase keeps you safe from this shady practice.
A simple dashboard organizes all your ASINs. Protect your products from being oversold with just a few clicks.
3. Alerts
Hijacker & Product Monitoring
It’s a rough marketplace out there.
Hijackers are challenging to detect and almost impossible to prevent without the help of a 24-hour surveillance software. Alerts will continually monitor all your ASINs and instantly alert you when another seller attempts to sell counterfeits of your products or usurp your brand authority.
Key Features
Protect Your Amazon Listings from One Easy to Use Dashboard
24/7 Monitoring and Alerts Allow You to Immediately Respond to a Threat
- How Alerts Protects Your Amazon Seller Reputation from Counterfeiters and Scammers:
- Constantly monitor your product listings and receive instant alerts of any potential hijacker activity or altering of your listings.
- Prevent the sale of fraudulent products that may cut into your profits or devalue your Amazon brand.
- Automatically import your ASINs into Alerts.
- Monitor all of your ASINs 24/7 in real time.
- Gain peace of mind that your inventory is protected against fraudulent takeovers and counterfeit products.
- Captures daily screenshots of your listing pages & forwards them directly to you.
4. Follow-Up
Amazon Email Automation
A fully automated email tool – a customizable effective approach to creating a stellar customer
experience.
Every business begins with customers – but every successful business begins with happy customers.
Like many busy Amazon sellers, you may not have the time or process to effectively communicate with your customers at pivotal moments and after specific triggering events. This is why we created, Follow-Up, a fully automated email tool – a customizable effective approach to creating a stellar customer experience.
Focus your marketing around the moments that really matter to your customers. Craft automated email sequences that kick-in on order deliveries and other event triggers.
The Power of Automated Communications
- Follow-Up’s user-friendly interface saves you time. A simple and easy-to-use dashboard organizes all your activity. View orders, set automations, build email templates, manage products, and more.
- Get customer concerns and issues answered immediately. Or follow-up with orders to obtain valuable feedback, improve seller reputation, and eventually—get more sales.
- Write your own emails or use any of the free templates provided to you by Helium 10—including those written by some of the most accomplished sellers on Amazon.
5. Mobile App
With Profits and Alerts in the palm of your hands, receive instant notifications of any suspicious account activity and quickly see your profits at-a-glance.
Critical Data At Your Fingertips
The same analytics and notifications tools you love – now beautifully displayed on your mobile device. Get instant alerts and critical sales data when you need it most. Keep tabs on your business wherever you go.
Profits
Stay up-to-date on your products’ performance with at-a-glance metrics like units sold, sales, and profits. Plus, keeping track of your inventory is easier with order notifications for every sale you make.
Alerts
Get push notifications on any suspicious activity in your account; like listing changes or fraudulent product sales. Our mobile interface displays all your notifications in one easy-to-read list.
Intuitive Display
See your updates intuitively displayed on our easy-to-use mobile dashboard designed for brief glances and quick clicks.
Instant Notifications
Keep your business strong and secure with instant push notifications that allow you to react quickly and make important decisions.
