Akamai Customer Consulting and Support

intgateway
Last Update January 10, 2024
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About This Course

Akamai Customer Consulting and Support

  1. Introduction to Customer Consulting and Support
  2. Akamai Product and Service Knowledge
  3. Customer Relationship Management (CRM)
  4. Technical Troubleshooting and Issue Resolution
  5. Customer Training and Onboarding
  6. Customer Success and Account Management
  7. Stakeholder Management and Collaboration
  8. Continuous Improvement and Knowledge Sharing
  9. Crisis Management and Incident Response
  10. Ethical and Professional Conduct

 

Curriculum

5 Lessons38m

Akamai Customer Consulting and Support

Akamai Customer Consulting and Support Lecture 18:12
Akamai Customer Consulting and Support Lecture 25:43
Akamai Customer Consulting and Support Lecture 39:37
Akamai Customer Consulting and Support Lecture 48:11
Akamai Customer Consulting and Support Lecture 56:09

Your Instructors

intgateway

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247 Courses
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1099 Students
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